Privacy Policy
Last Updated: January 1, 2026
Wiggly Whims (“we”, “our”, “us”) operates this store and website, including all related information, content, features, tools, products, and services, to provide you — our wonderful customer — with a delightful, dog-loving shopping experience (the “Services”). Wiggly Whims is powered by WooCommerce, which enables us to operate the Services and support your shopping experience.
This Privacy Policy explains how we collect, use, and disclose your personal information when you visit, use, or make a purchase through the Services, or when you otherwise interact with us.
If there is any conflict between our Terms & Conditions and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.
Please read this Privacy Policy carefully. By using or accessing our Services, you acknowledge that you have read, understood, and agreed to the collection, use, and disclosure of your information as described here.
Personal Information We Collect or Process
“Personal information” refers to information that identifies or can reasonably be linked to you. It does not include information that has been de-identified or aggregated.Depending on how you interact with Wiggly Whims, we may collect or process the following categories of personal information:
Contact Information
- Name
- Email address
- Billing and shipping address
- Phone number
Financial Information
- (Processed securely through WooCommerce-compatible payment gateways such as Stripe, PayPal, Shop Pay, etc.)
- Credit/debit card information
- Payment confirmations
- Transaction details
Account Information
- Username and password
- Security questions
- Preferences and settings
Transaction Information
- Items viewed, added to cart, added to wishlist
- Items purchased, returned, or exchanged
- Order history
Communications
- Information you provide when contacting us
- Customer support messages
- Email correspondence
Device Information
- IP address
- Browser type
- Operating system
- Device identifiers
- Internet service provider
Usage Information
- How you interact with the website
- Time and date of visits
- Clickstream data
- Referring and exit pages
Where We Collect Personal Information From
We collect information from the following sources:
1. Directly from You
When you:
• Create an account
• Make a purchase
• Contact customer service
• Sign up for email or SMS
• Participate in promotions
2. Automatically Through the Services
By using cookies, analytics tools, and similar technologies.
3. From Service Providers
Including:
• Payment processors
• Email providers
• Fulfillment and shipping partners
• Analytics and anti-fraud tools
4. From Partners or Third Parties
For example, third-party integrations that assist with marketing, personalization, or advertising.
How We Use Your Personal Information
Depending on your interaction with Wiggly Whims, we may use your information for:
Provide, Tailor & Improve the Services
- Fulfill orders and process payments
- Shipping, returns, and exchanges
- Manage your account
- Personalize your shopping experience
- Provide product recommendations
- Remember your preferences
- Improve site performance and offerings
Marketing & Advertising
- Send promotional emails or SMS (with your consent)
- Show targeted ads based on browsing history
- Personalize product recommendations
You may opt out of marketing at any time.
Security & Fraud Prevention
- Authenticate accounts
- Detect, prevent, or investigate fraud or malicious behavior
- Maintain secure Site operations
Communications
- Customer support
- Order updates
- Account notifications
Legal Requirements
- Respond to lawful requests
- Enforce policies
- Participate in legal processes
How We Disclose Personal Information
We may share information with:
Service Providers
Including those that handle:
• WooCommerce platform services
• Payment processing
• Shipping & fulfillment
• Email marketing
• Cloud storage
• Security tools
• Data analytics
Business & Marketing Partners
To support advertising, abandoned-cart campaigns, audience building, and personalization.
When You Direct Us To
Including integrations such as:
• Login via social media
• Sharing on social media widgets
Affiliates & Within Our Corporate Group
In Connection with Business Transitions
Such as mergers, acquisitions, or restructuring.
Legal Requirements
To comply with applicable laws or protect our rights.
Relationship with WooCommerce
Our Services are hosted and powered by WooCommerce.
WooCommerce collects and processes certain personal information necessary to run the Store and improve platform performance.
Data shared with WooCommerce may be transferred to servers or third-party processors located outside your region.
To learn how WooCommerce handles personal information, you may review:
https://woocommerce.com/document/woocommerce-security-faq/
You may also review your privacy options with WooCommerce and its integrated payment processors depending on your region.
Links to Third-Party Sites
Our Services may link to third-party websites.
We are not responsible for the privacy practices, security, or content of these sites.
Always review third-party privacy policies before sharing information on their platforms.
Children’s Data
Our Services are not intended for children, and we do not knowingly collect personal information from individuals under the age of majority in your jurisdiction.
If you believe a child has submitted data, please contact us immediately so we can delete it.
Security & Retention
We take reasonable measures to protect your information, but no system is 100% secure.
We retain information only as long as necessary for:
• Providing Services
• Fulfilling legal obligations
• Resolving disputes
• Enforcing policies
Your Rights & Choices
Depending on your location, you may have the right to:
- Access / Know what personal information we hold
- Delete personal information
- Correct inaccurate information
- Port your personal information
- Opt-out of targeted advertising or data sharing
- Manage marketing preferences
- Withdraw consent (where applicable)
To exercise these rights, email us at contact@wigglywhims.com.
We may need to verify your identity before completing your request.
You may also designate an authorized agent to make requests on your behalf.
We will not discriminate against you for exercising your privacy rights.
Complaints
If you have concerns about how we handle your data, please contact us at:
contact@wigglywhims.com
Depending on your region, you may also have the right to file a complaint with your local data protection authority.
International Transfers
Your data may be transferred to locations outside your country.
Where required, we rely on legally recognized transfer mechanisms to ensure your data remains protected.
Changes to This Privacy Policy
We may update this Privacy Policy periodically.
When we do, we will update the “Last Updated” date and post the revised version on our Site.
Your continued use of the Services confirms your acceptance of any updates.
